About
Incorporated in 2005, Singapore Medical Group (SMG) is a healthcare organisation with a network of private specialist providers across diverse medical disciplines, and complementary diagnostic imaging and health screening services. With a vision to become Asia’s best healthcare network, SMG embarked on a rapid expansion drive in 2013 and has continued since to expand beyond Singapore and establish its presence in Indonesia, Vietnam and Australia.
Within Singapore, SMG has more than 40 clinics strategically located in central Singapore and mature heartland estates. The central clinics are situated at Paragon, Mount Elizabeth Novena, Mount Elizabeth Orchard, Gleneagles Medical Centre, Downtown Gallery and Farrer Park while the heartland clinics are situated at Bishan, Jurong, Katong, Punggol, Sengkang, Tampines, and Toa Payoh. This hub-and-spoke model provides ease of access to our patients and is aligned with our promise to provide patient-centred care to every individual.
The Group has four established pillars, namely Aesthetics, Diagnostic Imaging & Screening, Oncology and Women’s and Children’s Health. In each of these disciplines, we are committed to providing our patients with experienced doctors and proven technology, through our network of providers within Asia.
Vision
Asia’s Best Healthcare Network
Mission
Excellent Clinical Outcomes,
Great Patient Experience
Core Values
S.P.I.R.I.T.
Service
- Serve with compassion
- Go the extra mile
- Provide service with a smile
- Exercise empowerment
Passion
- Strive for excellence
- Take pride in what we do
- Bring out the best in ourselves and others
Innovation
- Think out-of-the-box
- Be solutions-oriented
- Stay up-to-date with latest advances
Respect
- Treat others as we want to be treated
- Listen before we speak
- Value each others’ opinion
Integrity
- Always truthful
- Be accountable for our actions and words
- Do what’s right
Teamwork
- Communicate to ensure alignment
- Leverage on the strengths of others
- Help each other in times of need
We C.A.R.E. because you matter
Communicate
- Show patience and listen attentively to you
- Present information in a way that you can understand
- Ensure you know what to expect
Anticipate
- Pre-empt your needs
- Go beyond to cater to your complementary needs
Responsive
- Respond to you in a timely manner
- Demonstrate accuracy and precision in everything we do
- Meet your needs fully
Empathy
- Put ourselves in your
shoes - Exude warmth and sincerity
- Be there for you